Volt Health Satisfaction Guarantee and Refund Policy
At Volt Health, your satisfaction is our top priority. We are committed to providing premium, non-psychoactive cannabinoid products to enhance your well-being. If for any reason you are not fully satisfied with your purchase, we are here to help.
Satisfaction Guarantee:
We offer a 30-day satisfaction guarantee on all of our products. If you are not completely satisfied with your order, please contact us within 30 days of your purchase for a refund.
Refund Policy:
Due to the nature of our consumable products, we are unable to accept returns on any opened or used items. However, if you are unsatisfied with the product, we can issue a refund under the following conditions:
● Unused/Unopened Products: If your product is unused and unopened, we will provide a full refund. Please contact us within 30 days of the delivery date to initiate the refund process.
● Opened Products: If you have opened or used the product and are not satisfied, we will issue a refund for your first order of a particular product. We do not require you to return the product physically. Just contact us, and we will take care of the rest.
How to Request a Refund:
● To initiate a refund, please contact our customer support team at support@volthealthus.com with your order number and details about the issue.
● Once your refund is approved, please allow 5-7 business days for the refund to be processed and credited to your original payment method.
Exclusions:
● We do not offer refunds on discounted items or promotional offers.
● Refunds are limited to one per customer per product.
Damaged or Defective Products:
If you receive a product that is damaged or defective, please contact us immediately. We will replace the item or provide a full refund, including shipping costs, if applicable.
At Volt Health, we strive to make your experience seamless and worry-free. Your wellness is our priority, and we are always here to assist you with any concerns.